What To Do In An Emergency
What you should do in a pipeline emergency situation:
- Stop work immediately and move as far away from the leak as possible (upwind, if possible)
- Avoid contact with escaping liquids and gases
- Call 911
- Call the toll-free, 24-hour Enbridge emergency number for your area
- Follow instructions provided to you by Enbridge and local emergency responders
If you do not know the location of the pipeline leak, shelter in place:
- Immediately go indoors and close and lock all windows and outside doors
- If you are operating equipment or a motorized vehicle, turn the engine off and immediately go indoors
- Turn off appliances or equipment that circulate air such as exhaust fans, gas fireplaces, gas stoves, heating ventilation and air conditioning (HVAC) systems
- Turn down furnace thermostats to the minimum setting and turn off air conditioners
- Leave open all inside doors
- Avoid using the telephone, except for emergencies, so that you can be contacted by emergency response personnel
- Stay tuned to local radio and television (battery-operated) for possible information updates
- Even if you see people outside, do not leave until told to do so
What you should not do in an emergency situation:
- Do not touch any liquid or vapor could that may have come from the pipeline.
- Do not drive into the area or start your car
- Do not light a match
- Do not turn on or off anything that may create a spark, including cell phones, telephones, light switches, vehicle alarms and flashlights
- Do not operate pipeline valves
What happens next?
- Enbridge personnel may shut down or isolate sections of the pipeline or facility
- Enbridge and local emergency responders will work as a team to control the situation
- Enbridge will work with applicable agencies to remediate any impacts caused by the leak